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Touchstone Lofts Ltd Oxford

Touchstone Lofts Ltd Oxford

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Loft Conversions in Oxford
18 Lewin Cl , Oxford, Oxfordshire, OX4 3JL
01865 595577

Touchstone Lofts Ltd in Oxford, Oxfordshire, is a loft conversion company. They provide loft conversions, house extensions and loft extensions, The phone number for Touchstone Lofts Ltd loft conversion company is 01865 595577.


Touchstone Lofts Ltd Oxford Reviews


Touchstone Lofts is the epitome of how not to run company. Poor customer service, blameless when they make mistakes, expensive and poor materials used. They have no tradespeople of their own, instead they act as the middle-man and sub contract out parts of the work. They try to project manage the contract, but are completely inept at doing so.
  

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With the recent heavy downpours we can now see how poor the workmanship is. We have water coming through the ceiling light fittings, and the VELUX window is leaking around the sides. I attempted to call Touchstone Lofts so they can rectify, but could not have been more disinterested. I was promised a call back, but nothing. After constant calling and emailing I eventually got a response, but they blamed wear and tear and would not fix the issues. Our loft was only completed six months ago so should be covered under their Home Improvement Guarantee, but that is not the case. I'm incredibly disappointed with this company, their attitude, and complete lack of professionalism.   

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Poorly run, with poor workmanship. They spend more time adjusting and manipulating reviews rather than doing what they have been paid to do.   

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 A bunch of cowboys who are just after money rather than delivering what they advertise, which apparently is quality and customer service, we experienced neither, just long delays, poor workmanship, and limited communication. We won't be using Touchstone Lofts ever again for any of our building needs.    

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