Buttons Saddlery Woking

Buttons Saddlery Woking

1 1  Reviews


Saddlery in Woking
44 Guildford Rd , Woking, Surrey, GU24 9PW
01276 857771

Buttons Saddlery Woking is a saddler in Surrey. They are known for offering saddlery, riding boots, horse tack, saddlery repairs and riding wear. Buttons Saddlery saddler’s phone number is 01276 857771.




Buttons Saddlery Woking Reviews


I went into this shop two weeks ago and asked if they can do a simple repair job on a shoulder bag. I was told that they could do so and it would take three days. So on Monday the 16th I took the bag in and wait for the call which never came. I rang on Thursday afternoon and was told it would be done for the following day. So I went in yesterday and nothing had been done at all. They had even bothered to find out if they had the material in stock to do the job. The lady in the shop didn't even attempt to make an excuse as to why never bothered doing any work towards the repair until yesterday. All she said was they could order the materials in but it would take three days.

If they had done that on Monday I could have still collected the bag on Friday and been totally unaware that there was a problem. Even if she had bothered to pick the phone up and explained the issue that would have been something. The brass neck cheek to tell me over the phone when I rang on Thursday to say it would be done on Friday knowing full well that she had even bothered picking up the bag all week.

Shockingly poor customer service, unprofessional attitude and no attempt at an apology.

My advice is to go somewhere that customers are valued.  

Rating  1

Report this Review

Are you willing to write a short review of Buttons Saddlery Woking? Share your experiences and help build a directory of the best Saddlery in Woking by adding a Buttons Saddlery Woking review. Is Buttons Saddlery Woking your business? Claim it now. Business owners who claim a business can update the description and add new tags and photos.