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Tool Line Ltd Westcliff-on-Sea
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Reviews
Tool Shops in Westcliff-on-Sea
480-486 London Rd
, Westcliff-on-Sea, Essex, SS0 9LD
01702 391791
Tool Line Ltd in Westcliff-On-Sea is a tool shop who offers tools, hand tools and power tools. Tool Line Ltd tool shop’s address is 480-486 London Rd.
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Tool Line Ltd
Westcliff-on-Sea
Reviews
I ordered a few products from the website on 14th Feb. The timeline to delivery is unbelievable:
4 days after order - I received notice that 2 items were not available (despite the order being confirmed).
3 weeks, 3 days after order - I received half the items with a hand written note on the delivery note stating the remaining items were to follow.
1 month, 1 week after order - I emailed tooline who eventually told me they couldn't find my order. I sent them a copy!
1 month, 2 weeks after order - I still had no reply, when I enquired, tooline said my email must have gone into the spam folder! They told me that they would send the remaining items in the next few days.....
2 months, 2 weeks after order - I send another email asking where the remaining items were. I didn't receive a reply.
3 months, 1 week after order - I eventually receive most of the remaining items. No apology and still missing one item which I was billed for. I've asked for a refund & will go elsewhere next time.
23-05-14
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