Ashby Quality Domestics Ashby-de-la-Zouch

1 1 Reviews

Domestic Appliances in Ashby-de-la-Zouch
5 Brook St , Ashby-de-la-Zouch, Leicestershire, LE65 1HA
01530 415461

Ashby Quality Domestics, in Ashby-De-La-Zouch, is a local domestic appliance store. They are known for offering domestic appliances . Ashby Quality Domestics domestic appliance store has its address at 5 Brook St.

Tags: Poor customer service

Ashby Quality Domestics Ashby-de-la-Zouch Reviews

KC1313

1 reviews

If you want anything above zero customer service DO NOT go to this shop even if they seem helpful on the phone.

My Kenwood mixer was still under warranty when the latch broke, however I had mislaid the receipt. As an approved repair centre for Kenwood I rang the shop beforehand to ask if the repair could be undertaken without a receipt and was told that the order number from John Lewis would suffice.
When I arrived at the shop a couple of days later with my mixer the owner refused to take the John Lewis order number as proof of receipt despite the fact that it was his daughter that I had spoken to. I got no apology for the misinformation or any acknowledgement that his daughter should not have said this and he flatly refused to honour what she had told me. All I had was a wasted 30 mile round trip and received what is probably the worst customer service I have ever experienced.
If I could have given a rating of 0 I would have done. 11-05-14

Tags: Poor customer service

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Ashby Quality Domestics Ashby-de-la-Zouch

Ashby Quality Domestics Ashby-de-la-Zouch Reviews

KC1313